Privacy Policy
Effective Date: Jan 1st, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Oak Commercial Funding LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
Personal Information:
- Name, email address, phone number, physical address
- Payment information when you make a purchase or request a quote
- Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
- IP address, browser type, device information
- Website usage patterns and analytics
- Cookies and similar technologies
2. How We Use Your Information
- Providing and improving our services
- Processing transactions and payments
- Communicating with you about your inquiries, appointments, and promotions
- Enhancing website functionality and user experience
- Ensuring security and fraud prevention
3. SMS Messaging & Compliance
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent:
- You will only receive messages if you have explicitly opted in
- We maintain timestamped records of all opt-in actions
- We comply with the Telephone Consumer Protection Act (TCPA)
Opt-Out Instructions:
You can cancel SMS notifications at any time by replying "STOP". You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
SMS Data Protection Statement:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling) solely for the purpose of delivering services you've consented to receive.
5. Data Security
We implement and maintain reasonable security measures to protect your personal information, including encryption of sensitive data in transit and at rest, and secure access controls.
10. Contact Us
Oak Commercial Funding LLC
1100 Market Street Suite 615, Chattanooga TN 37402
Phone: 423-515-6863
Email: info@oakcommercialfunding.com